Terms of Use
Agreement to Terms
By accessing our website and using our event furniture and decor rental services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, please do not use our services.
Service Description
creativeghart provides event furniture and decor rental services for weddings, corporate events, private celebrations, and other occasions. Our services include:
- Rental of furniture, lighting, and decorative items
- Delivery and pickup coordination
- Optional setup and breakdown services
- Event planning consultation and support
Rental Terms
Reservations
All rental reservations require:
- A completed rental agreement signed by both parties
- A non-refundable deposit as specified in your quote
- Confirmation of event date, time, and location
- Detailed itemization of rented furniture and decor
Payment
Payment terms include:
- Deposits are due at time of reservation confirmation
- Final payment is due before or on the day of delivery
- Late payments may incur additional fees
- We accept major credit cards, checks, and electronic transfers
- Additional charges may apply for damages, late returns, or extra services
Rental Period
Standard rental periods are calculated as follows:
- Items are rented for the specified event duration plus setup time
- Delivery typically occurs the day of or before your event
- Pickup is scheduled for the day after your event unless otherwise arranged
- Extended rental periods are available at additional cost
- Late returns without prior arrangement incur daily rental fees
Client Responsibilities
As the renter, you agree to:
- Use rented items solely for their intended purpose
- Maintain items in good condition during the rental period
- Ensure venue access for delivery and pickup
- Protect items from damage, theft, or misuse
- Return items in the same condition as received, excluding normal wear
- Report any damage or issues immediately
- Prohibit smoking near fabric items and upholstery
- Keep items indoors or properly covered if used outdoors
Delivery and Setup
Our delivery and setup services include:
- Delivery fees are based on location and order size
- Delivery times are scheduled in advance and confirmed with you
- Setup services are available at an additional cost
- You must provide clear access to the event venue
- Delays caused by venue access issues may incur extra charges
- We are not responsible for venue damage during delivery unless caused by our negligence
Cancellation Policy
Cancellation terms are as follows:
- Cancellations more than 30 days before the event receive a refund minus processing fees
- Cancellations within 30 days may forfeit the deposit
- Cancellations within 14 days are subject to 50% of the total rental cost
- Cancellations within 7 days are subject to the full rental amount
- Weather-related cancellations are handled on a case-by-case basis
Damages and Loss
Regarding damaged or lost items:
- Normal wear and tear is expected and included in rental fees
- Significant damage will be assessed and charged accordingly
- Lost items are charged at replacement cost
- Before and after photos document item condition
- You will receive an itemized invoice for any damage charges
- Disputes about damages should be raised within 7 days of invoicing
Liability
Limitation of liability terms:
- We are not liable for injuries or property damage resulting from misuse of rented items
- You assume responsibility for the safety of your guests
- We maintain insurance for our equipment but are not responsible for third-party claims
- Our liability is limited to the rental fee paid for affected items
- Force majeure events release both parties from contractual obligations
Intellectual Property
All content on our website, including images, text, logos, and designs, is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without written permission.
Website Use
When using our website, you agree to:
- Provide accurate and current information
- Not engage in unlawful or prohibited activities
- Not attempt to interfere with website functionality
- Not use automated systems to access our site without permission
- Respect the intellectual property rights of others
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes indicates acceptance of the modified terms.
Governing Law
These Terms of Use are governed by the laws of the State of California, United States. Any disputes arising from these terms or our services will be resolved in the courts of Los Angeles County, California.
Contact Information
For questions about these Terms of Use or our rental services, contact us:
creativeghart
15039 Raymer St
Van Nuys, CA 91405
United States
Phone: +1 310 429 1805
Email: info@creativeghart.world