Privacy Policy
Introduction
At creativeghart, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect information when you use our event furniture and decor rental services.
Information We Collect
We collect information necessary to provide our event furniture rental services:
Personal Information
When you contact us, request quotes, or book rental services, we collect:
- Name and contact details including email address and phone number
- Event details such as date, location, and guest count
- Payment information for processing rental fees and deposits
- Delivery address and setup location information
- Communication preferences and correspondence history
Usage Information
When you visit our website, we automatically collect:
- Browser type, device information, and operating system
- Pages viewed, time spent on our site, and navigation patterns
- IP address and general geographic location
- Referral source and search terms used to find our website
How We Use Your Information
We use collected information to:
- Process rental bookings, quotes, and service requests
- Coordinate delivery, setup, and pickup of rental items
- Communicate about your event and our services
- Process payments and maintain financial records
- Improve our website functionality and user experience
- Send promotional offers and updates with your consent
- Comply with legal obligations and resolve disputes
- Maintain records for business purposes and quality assurance
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist with payment processing, deliveries, and website hosting
- Event venues when coordinating delivery and setup logistics
- Legal authorities when required by law or to protect our rights
- Business partners only with your explicit consent
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and performance
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. Disabling cookies may affect some website features.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure servers with encryption for data transmission
- Access controls limiting who can view your information
- Regular security assessments and updates
- Staff training on data protection and privacy practices
While we strive to protect your data, no method of transmission over the internet is completely secure.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
- Maintain business records for operational purposes
Event rental records are typically retained for seven years to comply with business and tax requirements.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information subject to legal obligations
- Object to or restrict certain processing of your data
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights, contact us using the information provided below.
Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are intended for adults planning events. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
creativeghart
15039 Raymer St
Van Nuys, CA 91405
United States
Phone: +1 310 429 1805
Email: info@creativeghart.world